How Discord moderators build innovative solutions to problems of scale with the past as a guide

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1. Benjamin Mako Hill (mako@social.coop)'s status on Thursday, 12-Sep-2019 02:42:24 UTC Benjamin Mako Hill

   A new paper I worked on describes how Discord moderators build innovative solutions to scaling problems with tools from their past experience w/ Reddit as guides & templates. The work was led by Charlie Kiene w/ Aaron Jiang. #CSCW2019 https://mako.cc/copyrighteous/how-discord-moderators-build-innovative-solutions-to-problems-of-scale-with-the-past-as-a-guide