There were two notable moderation incidents on mastodon.social and mastodon.online in the past 24 hours that I would like to address. In the first, a post was wrongfully removed due to a report claiming it contained a dogwhistle, and in the second, a person was wrongfully suspended due to a report claiming it's an impersonator. Both were undone and apologies issued.
Conversation
Notices
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Eugen 💀 (gargron@mastodon.social)'s status on Monday, 21-Nov-2022 21:39:41 UTC Eugen 💀 - Toni :mastodon: repeated this.
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Eugen 💀 (gargron@mastodon.social)'s status on Monday, 21-Nov-2022 21:40:02 UTC Eugen 💀 The moderation team is bigger than ever and so is the amount of reports we have to process. We're dealing with unprecedented growth despite having closed registrations on these servers weeks ago. Some false positives are unavoidable, but we understand these mistakes are upsetting and unacceptable, and we are trying to do better. Luckily all moderator actions can be appealed and reversed.
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bhalomanush (anirbanm@mastodon.social)'s status on Monday, 21-Nov-2022 21:40:21 UTC bhalomanush @Gargron I appreciate this response which conveys humility and accountability. Thank you!