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On Amazon being an appalling company, I agree. It's not just the warehouse staff who get abused either.
But here's the thing.
This isn't a problem unique to Amazon. Many companies behave in similar ways. They're just not as big or well known as Amazon, and so stories about them don't get into the technology news.
This is a Capitalism problem, not an Amazon problem. It's also about the failure of unions to act in the interests of workers and to adapt their organizing methods to a post-industrial setting.