I'm wondering how many of the social problems we face on social media are down to lack of friction. It is so easy to get overwhelmed with people/posts to respond to and information to analyse.
Humans perhaps aren't equipped to deal with this kind of situation. We have previous normally had up to 150 people we deal with in real life, and maybe a few dozen tv channels/newspapers/radio stations to sift through. Now we have millions of people and millions of channels 😱